What we collect and why
We collect your name, email address, phone number, date of birth and financial information (bank account or mobile wallet details for DANA, OVO, GoPay and QRIS) to verify your identity and process deposits and withdrawals. We also collect device data—IP address, browser type, login timestamps—to spot
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unauthorised access attempts and prevent fraud. Where local law permits, we retain account records for up to seven years after closure to comply with financial reporting rules in Indonesia. You can request a copy of all data we hold about you by contacting our support team;
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deletion requests depend on local law and our legal obligations.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.